1. Introduction and Contact Information

Thank you for visiting our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use bongiovibrand.com.

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be linked to you.

Controller / Business Contact
RAYL Group GmbH
Sennhofweg 22B
4310 Rheinfelden
Switzerland

Phone: +41 79 430 72 49
Email: support@bongiovibrand.com

We use reasonable administrative, technical, and organizational safeguards to protect personal information. Our website also uses SSL/TLS encryption to help protect data transmitted through the site. The FTC recommends clear privacy disclosures and reasonable security safeguards for consumer data.

2. Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information, including:

• pages viewed

• date and time of access

• referring website

• browser type and version

• operating system

• IP address

• device and usage information

We collect this information to operate the website, maintain security, improve performance, and better understand how visitors use our site.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• enable core website functions

• remember user preferences

• analyze website traffic and performance

• support marketing and advertising activities

Some cookies are necessary for the site to function, while others are used for analytics or advertising. Depending on your location, you may be able to manage cookie choices through our cookie banner, browser settings, or other preference tools.

California privacy materials note that consumers have rights to know what categories of personal information a business collects and what it does with that information.

4. Information You Provide to Us

We collect personal information you provide directly to us, such as when you:

• place an order

• create an account

• contact us by email or contact form

• subscribe to our newsletter

• submit a review or other content

This information may include:

• name

• billing and shipping address

• email address

• phone number

• payment-related details

• account login information

• any other information you choose to provide

We use this information to respond to you, process orders, provide support, and manage our business relationship with you.

5. Orders, Accounts, and Contract Fulfillment

If you create a customer account or place an order, we use your personal information to:

• process and fulfill your order

• provide order confirmations and updates

• handle returns, refunds, or customer service requests

• maintain your customer account

• comply with legal, tax, and accounting obligations

We retain order and account information as long as needed for these purposes and as required by applicable law.

6. Marketing and Newsletters

If you subscribe to our newsletter, we may send you promotional emails about our products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

We may also send marketing communications where permitted by applicable law, including in some cases to existing customers. We may use service providers to manage newsletters and email campaigns and to measure whether emails are opened or links are clicked.

The FTC’s privacy and security guidance emphasizes that businesses should tell consumers how their information is collected, used, and shared.

7. Service Providers and Order Processing

We may share personal information with service providers that help us operate our business, including providers for:

• website hosting

• order fulfillment

• payment processing

• shipping and delivery

• customer communication

• analytics

• email marketing

These providers may process personal information on our behalf only as needed to perform their services or as otherwise permitted by law.

8. Payment Providers

When you make a purchase, payment information may be processed by third-party payment providers such as:

• Stripe

• PayPal

• Klarna, if offered

We do not store full payment card details ourselves unless specifically stated. Payment providers process your information under their own privacy terms.

9. Reviews, Widgets, and Third-Party Features

Our website may display reviews, trust badges, widgets, embedded content, or social media features. These services may collect information such as your IP address, browser information, or interaction data when loaded in your browser.

Examples may include review tools, video platforms, and social media plugins or embedded content.

10. Social Media and Embedded Videos

Our website may include links to or integrations with services such as:

• Facebook

• Instagram

• Pinterest

• YouTube

If you interact with these features, the relevant provider may collect information about your activity according to its own privacy policy.

11. Analytics, Advertising, and Remarketing

We may use analytics and advertising tools to understand traffic, improve marketing, and show more relevant ads. These tools may use cookies or similar technologies to collect usage information and measure advertising performance.

This may include tools such as:

• Google Ads conversion tracking

• remarketing tools

• feed and campaign management tools

Depending on your location and the tool used, you may be able to manage these preferences through browser settings, cookie tools, or provider opt-out tools.

California materials explain that consumers may have opt-out rights in some cases and that businesses must explain privacy choices in their privacy notices.

12. International Data Transfers

Because we and some of our service providers operate internationally, your personal information may be transferred to and processed in countries outside your state or country of residence, including the United States, the European Union, and Switzerland.

Where required, we take steps intended to help protect personal information during such transfers.

The FTC notes that the EU-U.S. Data Privacy Framework is one mechanism for certain EU-U.S. data transfers, though its use depends on the participating company.

13. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable U.S. state laws, which can include the right to:

• know or access certain personal information we collect about you

• request deletion of personal information, subject to exceptions

• request correction of inaccurate personal information

• opt out of certain targeted advertising, sale, or sharing of personal information, where applicable

• receive equal treatment for exercising your privacy rights

California’s privacy materials specifically describe rights to know, delete, correct, and equal treatment.

To exercise a privacy request, contact us at:

Email: shop@bongiovibrand.com
Phone: +41 79 430 72 49

We may need to verify your identity before processing certain requests.

14. Do Not Track / Global Privacy Control

Some browsers or extensions may send privacy preference signals. Where required by applicable law, we will process recognized opt-out preference signals in accordance with legal requirements.

The California Privacy Protection Agency states that the Global Privacy Control (GPC) is an opt-out preference signal that can communicate a user’s request to opt out of certain sale or sharing activities.

15. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• providing products and services

• maintaining records

• complying with legal obligations

• resolving disputes

• enforcing agreements

When information is no longer needed, we delete it or retain it only in de-identified or legally required form.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

© 2026 Bongiovi Brand. All rights reserved.