Welcome to our shipping information page. We are pleased to offer a simple and customer-friendly shipping policy to make your shopping experience with Bongiovi Brand easy and enjoyable.

Shipping Information

We carefully package and ship all Bongiovi Brand food products to ensure they arrive safely and in perfect condition.

Orders are typically processed within 1–2 business days and shipped through our trusted shipping partners.

Shipping costs and available delivery options are automatically displayed at checkout and depend on the delivery address.

Return Policy for Food Products

Due to the nature of our products, food items cannot be returned or exchanged once the packaging has been opened.
This policy complies with applicable food safety regulations.

Returns for Damaged or Incorrect Items

We accept returns only in the following cases:

• The product arrived damaged

• The wrong item was delivered

• The product shows quality defects

If one of these situations applies, please contact us within 7 days of receiving your order at:

📧 support@bongiovibrand.com

To help us process your request quickly, please include:

• A photo of the damaged or incorrect product

• Your order number

Refund policy:
Refunds only — replacements are not offered.
For approved claims, the full purchase price will be refunded.

Return Shipping Costs

Return shipping is free of charge for damaged, defective, or incorrect items.

Returns for any other reason cannot be accepted.

Payment Methods

We accept the following payment methods:

• PayPal

• Credit Cards (Visa, Mastercard, American Express)

All payments are processed securely using encrypted payment systems.

Contact

If you have any questions, our support team is happy to assist you.

📧 support@bongiovibrand.com