Welcome to our shipping information page! We are pleased to offer a hassle-free and customer-friendly shipping policy that makes shopping online with us even more enjoyable.

Shipping & Returns

Shipping Information

We carefully pack and ship all Bongiovi Brand food products to ensure they arrive safely and in perfect condition.
Orders are processed within 1–2 business days and dispatched with our trusted shipping partners.

Shipping costs and available delivery options are shown automatically at checkout and depend on the delivery address.

Return Policy for Food Products

Due to the nature of our products, food items cannot be exchanged or returned once the packaging has been opened.
This complies with legal regulations for perishable goods.

Returns for Damaged or Incorrect Items

We accept returns only in the following cases:

• The product arrived damaged

• The wrong item was delivered

• The product shows quality defects

If one of these applies, please contact us within 7 days of receiving your order at:
📧 support@bongiovibrand.com

To process your request quickly, please include:

• A photo of the damaged or incorrect item

• Your order number

“Refund only, no replacement.
For justified complaints, we will refund the full purchase price. A replacement shipment or exchange is not offered.”

Return Shipping Costs

Return shipping is free of charge for damaged, defective, or incorrect items.
Returns for other reasons cannot be accepted.

“Payment Methods
We accept PayPal and credit card payments (Visa, Mastercard, American Express).
All payments are processed securely and encrypted.”

Payment Methods
We accept PayPal and credit card payments (Visa, Mastercard, American Express).
All payments are processed securely and encrypted.

Contact

If you have any questions, our support team is here to help:
📧 support@bongiovibrand.com